As part of its administration, Rust disseminated notice to nearly 320,000 borrowers and reminder postcards to 138,000 borrowers. Rust also reached out by telephone to more than 68,000 borrowers who had yet to respond, all while handling more than 352,000 calls. Rust eventually distributed $318 million to approximately 144,000 borrowers who submitted valid release forms.
About Rust Consulting
Clients trust Rust Consulting, Inc., a SourceHOV company, as the industry leader in class action settlement administration. Rust has designed, implemented, or managed more than 5,700 class actions and other complex and time-sensitive programs such as regulatory settlements, data breach responses, and recalls.
SourceHOV is a global TPS and EIM leader providing services and solutions for high-volume, mission-critical processes to more than 3,000 customers across 50 countries, including majority of the Fortune100®. SourceHOV comprises 15,000 employees and operates over 110 delivery centers across the Americas, EMEA and APAC, offering scalable technology platforms, hosted on-premise and/or in a cloud environment, to a wide range of industries including financial services, healthcare, public sector, insurance, and legal. For more information please visit www.sourcehov.com.